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Troubleshooting

Some useful steps to resolving your issues.

Troubleshooting can be done in a series of ways. Below is a list of the current methods you can troubleshoot issues with the application.
1: Clean Installation
A clean installation can be done by doing the following guide associated with your operating system:
Note: This will remove your current login state and unsynced data (Settings, Followed Artists).
Windows
1.Uninstall the Cider application using the control panel.
2.Delete the following folders:
%appdata%/Cider (If its present)
%LOCALAPPDATA%\Programs\cider (If its present)
%LOCALAPPDATA%\cider-updater (If its present)
3.Reinstall Cider.
Linux
1.Uninstall the Cider application using your system uninstaller.
2.Delete the .config/Cider folder. (If its present)
3.Reinstall Cider.
macOS
1.Delete the Cider.app file from your Applications folder.
2.Delete the Library/Application Support/Cider folder. (If its present)
3.Reinstall Cider

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Troubleshooting FAQ

Last modified 1yr ago