Comment on page
Troubleshooting FAQ
The main Frequently Asked Questions for Cider application support.
This is essential knowledge for the debugging process, please read these before creating an issue.
The location of your application data varies depending on your operating system, see your platforms path below:
Windows
Linux
macOS
Application data can be found at
$HOME/.config/Cider
Application data can be found at
$HOME/Library/Application Support/Cider
Try the following if Discord Rich Presence is not appearing on Discord.
Ensure that you are running Discord on a level that is below Cider. If Discord is being elevated, Cider will be unable to connect. Furthermore, ensure that Discord is started first. Cider has to connect to Discord and this is only done on Cider's launch. So make sure Discord is started before Cider.
For issues when attempting to cast your music, do the following:
- 1.Open Control Panel
- 2.Click Network and Internet
- 3.Click Network and Sharing centre
- 4.Click Change Advanced Sharing Settings on the left-hand side
- 5.Expand the Guest or Public list and turn on both options.
- 6.Restart your PC
If you are experiencing this issue, your account might have content restrictions set to "Clean". To check go to your Apple Media Account Settings and check the "Content Restrictions" section.
Make sure that Music is set to Explicit.
Last modified 1yr ago